Table Tracker - connection problem

[denile]

Hi,
I use Table Tracker (registered) with Poker Stars and
very often when I try starting the search of "Table Tracker" i get the message:

PokerTracker was unable to communicate with the server at this time. Please try again in a few minutes.
.......

but the problem doesn't resolve ...in a few minutes.

I noted this happens more often when my connection is slower (edge, instead of umts - my internet connection is by a mobile phone).
I belive this problem is due to a too short time-out in server comunication, but I belive is impossible to modify this parameter inside the configurations options.
Anybody else with slow internet connection has the problem above?
Thank you in advance for your assistance, and best regards

Francesco

[WhiteRider]

That sounds feasible.
I don't know whether table tracker stuff is written to the log file or not, but Please enable logging, reproduce the problem and submit your PokerTracker.log to the
Support system , and link to this thread.

[denile]

Ok, I done what you have suggested.
The link is: [url]this[/url]http://www.pokertracker.com/support/ticket.php?ticket_id=22436 .

Francesco

[WhiteRider]

Thanks. Please be patient, there are a lot of tickets!
You can see the status of it at My Tickets.