Access violation error

[Temeee]

I don't know what is the problem but without warning my hud started to give me access violation error (I have not changed my settings). I use Beta 15, tried reinstalling Beta 14 but same error occurs and now it's impossible even try to play with pt3 because it keep crashing shortly after starting autoimport. I use Vista and run administartor etc... this error is really annoying so is there some kind of fix for it or even some tips what I should check? I found earlier replys about same topic but I didn't find thread about this matter so I made one. Someone should fix this before I lost my nerves completely.

[sprstoner]

dont hold your breathe, thi serror has no importance apparently at this time. its has been ignored for last several versions.

not sure why i waste my time sending logs.

[Temeee]

Okay, same thing when I installed pt3 on XP. WTF I do with tracker if I can't use it? And why those errors came so sudden without any changes? My pt3 has crashed few times before but it worked like 97% of time. I Have to try send those logs to support even if they are not going to nothing about it because only way to ask refund is that they don't have working product. Maybe it's time to buy Holdem manager or something because I'm wasting much more money to trying resolve problem which apparently hundreds of other user have.

[awj94122]

I am having the same problem. It seems to start up when I use the filters, and I have pointed this out to support. I am running buile 15 and XP. One suggestion was to delete pt3 and reinstall in safe mode. This did NOT work, so beware if you get the same suggestion.

[WhiteRider]

dont hold your breathe, this error has no importance apparently at this time. its has been ignored for last several versions.

not sure why i waste my time sending logs.

This error (or this type of problem) has been the main focus of development, and the HUD has become much more stable for most people over the last couple of betas.
I'm really sorry it's not improved for you, but there must be something specific happening on your setups that is still causing problems.
The only way we can track this down is if you help us by submitting reports and logs.
If you have existing tickets, please update them and say that the problem still exists in Beta 15.

[sostegno]

I had that problem with beta 14 and had to reconfigure my HUD layout from the default one. Now everything works fine.

[WhiteRider]

If anyone finds that reverting to the default layout helps, please attach the old configured layout that was causing the problem to the Support system so that we can find out why.

[Temeee]

Mkay, my access violation is resolved (for now atleast...). I simply had to move or delete files from pt3/processed files folder and from the partypoker handhistory folder. I dont know why there even were file in in my pt3/processed folder because I didn't have move processed files into directory enabled. Well anyway it's a though and try if you want but don't blame me if it doesn't work. Gl and I will be back whining if it occurs again.

[sprstoner]

dont hold your breathe, this error has no importance apparently at this time. its has been ignored for last several versions.

not sure why i waste my time sending logs.

This error (or this type of problem) has been the main focus of development, and the HUD has become much more stable for most people over the last couple of betas.
I'm really sorry it's not improved for you, but there must be something specific happening on your setups that is still causing problems.
The only way we can track this down is if you help us by submitting reports and logs.
If you have existing tickets, please update them and say that the problem still exists in Beta 15.

did that...

but it cant just be my setup... had it on 4 different computer, with 2 differ OSs and 2 difernt SPs in both of the OSs, happens on all 4.

if this prob was the main focus, it would had been fixed within a few weeks.


maybe i will try what this user tried... are there ppl who dont have the access violation error and using the moved processed files option?

anyways, if this isnt fixed next update, im done with PT3 and i will strongly express my feelings of having to pay for non operative software to the poker blogger community and all poker forums i frequent.

whiterider, you are doing a great job, but you are representing a horrible company (i hope i am proven wrong, this software would be awesome if they can figure out how to program it). you guys had an awesome reputation, and you are blowing it big time.