Having PT3/stats at cash table problem

[w4444x]

Hello from time i bought oficial version of PT3 stats at tables @ Pokerstars are not showing up eventho i have them started .. The hands of last hands are showed but stats not .. what should i do please ?

[WhiteRider]

What version of PT3 are you using?
If it's not Beta 15, please try that.
Download and install PT3.
Please read the Beta 15 release notes first.

Please also see the PT3 HUD FAQ

[w4444x]

Thats why iam posting there nothing else helping , i also instaled beta15 yesterday and still same effect ... on trial version all was ok

[WhiteRider]

There should be no difference in the registered version over the trial with respect to the HUD.
Did you change any settings after you installed?

Are the hands importing OK?
Do you see the PT icon on the tables?

[w4444x]

No I was not chnaging anything .. Hands are importing without problems i think , graph stats etc in PT all work fine , And that PT icon at tables yes I have it there , everything seems to be fine just that stats are not showing

[WhiteRider]

Please follow the steps in the Beta 15 release notes to submit your logs and help us work this out.