Access violation Beta 15

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Access violation Beta 15

Postby Indy » Tue Jul 29, 2008 6:37 am

Hello!

Almost everytime I close PokerTracker 3 I get an access violation. It is not that fatal, because it just happens while closing, but I would nonetheless appreciate a fix for this.

Here is an image of the error message:
[ img ]


I believe, this error only occurs, when I was looking at my graph.
Indy
 
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Re: Access violation Beta 15

Postby WhiteRider » Tue Jul 29, 2008 7:34 am

Thanks for the report.
Please enable logging, reproduce the problem and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first) to the
Support system , and link to this thread.
WhiteRider
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Re: Access violation Beta 15

Postby awj94122 » Thu Jul 31, 2008 8:05 pm

I am getting the exact same access violation in english, so we know at least the error is language independent. The only thing I have found that works (other than moving my files to a new database) is to relaunch pt3 and shut it down without playing any hands. I don't know why, but this almost always avoids errors (90% of the time) in the database when I access it for the next playing session. Josh, are you listening.......

awj
awj94122
 
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Re: Access violation Beta 15

Postby WhiteRider » Fri Aug 01, 2008 4:34 am

Again, please create a support ticket for this so that it doesn't get missed.
Thanks.
WhiteRider
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