HUD not showing my own stats

[byosti]

I'm on FTP and sometimes it shows my own stats with everyone elses like normal, and sometimes it doesn't. I have no idea why it wouldnt arbitrarily sometimes as I haven't changed any of the settings to not show it. I have beta 15 version

[WhiteRider]

You're definitely running beta 15, are you? It says the version number in the title bar.
This issue was fixed, so you should see your own stats.

If it comes and goes, then it isn't a problem with the HUD config or you'd never see them.
Do they come and go within a single session, or do they appear on some tables and not others?

If you're sure you're running B15, Please follow the steps in the Beta 15 release notes.

[byosti]

i'm sure i have beta 15. it's working again now though. every now and then it just won't show my stats at all. before it didn't show on any of the tables.

[gdhubly]

Ver3.00, Beta 15

On PokerStars (PS) table, HUD not showing my own stats, Group/Show/ set to everyone

Also,
using PS preferred seat option, HUD while not showing my own stats, also does not posn other player stats in proper location (offset by one).

Possibly related?

EDIT: now offset by many (3 to the right)

[WhiteRider]

There seems to be an issue with self-stats in B15.
As for the rotation issue - are you using preferred seating?
If PT3 isn't picking up the pref seat you can configure it on the auto import tab; PokerStars Configuration tab.

[gdhubly]

I am using preferred seating in PS, and PT3 also set to same. Condition persists today, stats are not aligned on correct player.

[gdhubly]

I have a log file if that would be helpful.

[WhiteRider]

Yes, please attach it to the Support system , and link to this thread.

[gdhubly]

Opened support ticket 25316 w/logged file. Uncertain how to link with this thread, simply by referring to ticket#???

[WhiteRider]

Include a link to this thread in the reference field, or in the ticket text, so that we can find our way back from the ticket to any previous discussion in this thread.