old user need a new registration code?

[arnofelkers]

same opened ticket its for poker acehud to use pokertracker omaha
put in the old code did not work
thanks

[kraada]

The issue does appear to be on our end and we are aware of the issue and are currently working on a fix. We are hoping it will be ready soon. We apologize for any inconvenience.

[WhiteRider]

I've spoken to our development team and apparently my theory about the registration server is incorrect - the server doesn't actually check that your date matches its date.
This error must mean that PAH can't connect to the registration server, and that is normally a firewall issue.
Try disabling it temporarily while you start up.
If that helps you should be able to set an exception for PAHud.exe in your firewall configuration.

Please see the Firewall Guide - this refers to PT3 but the same principles apply.

[Steinitz]

So do I understand correctly that everyone's firewall decided today that PAHud should be blocked, and the problem is certainly not on your side?

[xrosswind]

I am having exactly the same problem as the original poster. I have checked my personal fire wall settings, and I can't see anything wrong there. Have you got any ideas what might be wrong?

[jekki]

hi,
the problem on your side 100%........
I gave the pahud.exe "unlimited " in my mcafee and no change.
I can't register with my old code.
Please help us asap!
Best regards1

[WhiteRider]

Apologies - it turns out it is a problem on our end after all.
The affected codes are being updated so please try again later - you will need to re-enter your code once more once it has been 'reset' on our end.
If you don't have your code you can Rerequest it here.

[WhiteRider]

Anyone that is affected can use this temporary code which will expire on Monday:
3F94A5-938BE1-E339A6-59A6E9
At which point, your records should be updated and you should switch back to your normal code.

[billy123]

Reregged with my code and back in business. Thanks!

[Tompa70]

I'm regged with the temporary code, how does I rereg with my code? Does the temporary need to be expired?