Pokerstars not finding tables

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Pokerstars not finding tables

Postby Raiseren » Fri May 01, 2009 4:45 pm

I play on Pokerstars and it seems that Acehud can't find the tables. The import of the files in pokertracker seems to work fine. I made sure that Pokerstars saves to the same file which ace hud directs to. But no tables are shown?
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Re: Pokerstars not finding tables

Postby kraada » Fri May 01, 2009 4:59 pm

Which version of PAHUD are you using? If you aren't using 1.19.10, you should upgrade to that as it will likely fix your issues: link.
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Re: Pokerstars not finding tables

Postby Raiseren » Sun May 03, 2009 7:19 am

The new Ace hud beta patch does not help. It still can't find the tables.
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Re: Pokerstars not finding tables

Postby WhiteRider » Sun May 03, 2009 10:50 am

Are the hands importing correctly into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> [site]?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

IF you still can't get it working please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
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Re: Pokerstars not finding tables

Postby Raiseren » Mon May 04, 2009 9:22 am

Well it does seem that while pockertracker in the auto-import window states that it is importing new files, they are not coming into the database. Why is that? But anyway, should I not still be able to see mucked hands?
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Re: Pokerstars not finding tables

Postby WhiteRider » Mon May 04, 2009 1:42 pm

Are you sure you're looking at the correct database? The same one you're importing into?
Can you please confirm that you are using PT2 and PAH, not PT3?

Please answer/check the rest of my questions too.
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Re: Pokerstars not finding tables

Postby Raiseren » Tue May 05, 2009 5:40 am

WhiteRider wrote:Are the hands importing correctly into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> [site]?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

IF you still can't get it working please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File


I have selected the only database I have (My first Pokertracker database).
No I dont see the tables in the PAH window.
The hand history file directories is: C:\programmer\pokerstars\handhistory\raiseren. This is the same place where pockertracker is auto-importing from which seem, and the same place in which POkerstars is storing the hh files.
I am playing some small mtt and micro nl stakes.
At the filters I have not marked anything and the minimum hands required is 25.
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Re: Pokerstars not finding tables

Postby Raiseren » Tue May 05, 2009 7:18 am

And btw I am using PT2.
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Re: Pokerstars not finding tables

Postby WhiteRider » Tue May 05, 2009 11:17 am

If you are using Vista, please read this: Attention Microsoft Vista Users

If you're still having problems please create a support ticket as I suggested.
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Re: Pokerstars not finding tables

Postby cpaz » Tue May 05, 2009 11:57 pm

I am having the same problem and everything was working fine yesterday. I didn't change anything. PT is still importing the hands and tracking everything fine. Although, PA is not loading my tables.
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