v1.19.7 error at the opening

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v1.19.7 error at the opening

Postby charles64 » Wed Oct 01, 2008 8:08 am

Hi, i just downloaded v1.19.7 beta, and when I open PAHUD, i got this error message : "Unable to update cache. An exception has occured."

How to fix it ?? tyty
charles64
 
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Re: v1.19.7 error at the opening

Postby WhiteRider » Wed Oct 01, 2008 8:43 am

With PAH not running, delete the 2 cache files. C:\Program Files\PokerAce Hud\Data\Temp\DBCachexxx.*
Then restart PAH and this will force a full rebuild of the cache.
If that doesn't work, use the 'repair database' option in PT2 Utilities menu and try again.
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Re: v1.19.7 error at the opening

Postby charles64 » Wed Oct 01, 2008 5:20 pm

it didnt change anything
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Re: v1.19.7 error at the opening

Postby WhiteRider » Wed Oct 01, 2008 5:27 pm

Are your databases in postgres? 8.3 is not supported and the cache won't work with it.

If that's not the case, please enable logging, reproduce the problem, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
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