Only 1 table on Party Poker

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Only 1 table on Party Poker

Postby Monti » Sun Oct 26, 2008 6:03 pm

I still have the problem that only one table works on Party Poker, the hud recognizes the other table though.

I have just downloaded the latest version, but it's the same.
Monti
 
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Re: Only 1 table on Party Poker

Postby WhiteRider » Sun Oct 26, 2008 6:08 pm

Do you have a registered version of PAH? You can check in Help -> About.
The trial will only allow one table.

You are now running v1.19.8, are you?

If that's not it, Please enable logging, reproduce the problem on as few tables as possible and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
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Re: Only 1 table on Party Poker

Postby Monti » Mon Oct 27, 2008 9:36 am

I have the v1.19.8 version of PAH and it is registered.

I have send a log file about 4 weeks ago, but the problem is still the same in the latest version of PAH.
I am waiting almost a month now to fix the problem.
Monti
 
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Re: Only 1 table on Party Poker

Postby WhiteRider » Mon Oct 27, 2008 11:16 am

What is your ticket number - I'll check what the status is?
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Re: Only 1 table on Party Poker

Postby Monti » Mon Oct 27, 2008 2:33 pm

Where can I find my ticket number?
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Re: Only 1 table on Party Poker

Postby kraada » Mon Oct 27, 2008 3:16 pm

You can see the status of all of your tickets on your My Tickets page.
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Re: Only 1 table on Party Poker

Postby Monti » Mon Oct 27, 2008 5:36 pm

The ticket number is 34756. I have also already send a log-file.
Monti
 
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Re: Only 1 table on Party Poker

Postby WhiteRider » Mon Oct 27, 2008 6:44 pm

This ticket is assigned to our lead developer, but there are several tickets on this issue and I'm sure your information will be used, but you may not get a personal reply to your ticket until close to the next release.
I'll see if I can find out the status, though.
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Re: Only 1 table on Party Poker

Postby Monti » Sat Nov 01, 2008 7:22 am

How long do you think it will take to fix the problem?
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Re: Only 1 table on Party Poker

Postby kraada » Sat Nov 01, 2008 9:19 am

I'm not sure either, but I've also asked on your behalf so hopefully we'll get an answer for you soon.
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