PA show so badly :(

[lifeisagame69]

hi
i have pt2 and pahud, i play on ftp on a good laptop in visa windows.
i compact database and hand history most time.

The stats show really badly like, all in black sometimes and lag so much,
what i can do??
thanks

[WhiteRider]

Do you use the cache in PAH? If not, you should try it, this will speed things up a lot, especially if you have a lot of, or very large, databases.
Options -> Preferences -> Databases.
Please note when you first build the cache it can take a long time, so run it overnight or something.
(If you are using postgres 8.3 databases, the cache won't work.)

[lifeisagame69]

ok, i check the database cache.
i click update now say me "the cache will be updated once the preference are closed. It may take a while if it hasn t been lately. are you sure?"
i click on yes and nothing happen.
I do something wrong?

[WhiteRider]

When you say 'nothing happened' what do you mean exactly?
Did it just hang with no PAH on screen, or did it just go back to the normal PAH window?

Please enable logging, reproduce the problem and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

[lifeisagame69]

i mean the cache doesn't create i think, and i comeback to my laggy PHUD, maybe i do something wrong :(
do you receive my log file because i don't have any answer?

thanks you

[kraada]

What is your ticket number? I'll be glad to take a look and make sure it's in the right place.

[lifeisagame69]

My ticket number ?

i will make myself dumb but i don't know what is it.

can you show me when i can find it?

[kraada]

If you go to your My Tickets page, it's listed there as the number under item. We can use that number to find your ticket quickly.