PT3 freezes when i hit the hold em tab..

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

PT3 freezes when i hit the hold em tab..

Postby jon166 » Thu Dec 04, 2008 5:34 pm

Hi i'm using the trial version.. i installed postgres and forwarded port 5432 on my router if that matters... but whenever i hit the tab for the hold-em, it switches there then just freezes... then i have to ctrl-alt-delete it.. any suggestions?
jon166
 
Posts: 3
Joined: Thu Dec 04, 2008 5:31 pm

Re: PT3 freezes when i hit the hold em tab..

Postby kraada » Thu Dec 04, 2008 5:36 pm

Please enable logging (Configure --> Options --> Logging Enabled should be checked, then restart PT3) and reproduce the freeze. Then please attach the C:\Program Files\PokerTracker 3\PokerTracker.log file to a support request and we'll look into what could be causing this for you.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 0 guests