Starting Poker Tracker

[bknight32]

I have installed PokerTracker 3 on my computer. I updated the folder to where my hands are being sent to on both pokerstars and pokertracker. However when I run auto-import or manual-import, fatal errors keep occuring. This errors keep pokertracker from working at all. One of the many lines that pop up in pokertracker read like this:

2008/12/18 18:06:50: PokerStars: Unable to import hand (#18157688022). Reason: Unable to execute query: COPY tourney_holdem_hand_summary FROM STDIN;; Reason: Fatal Error (ERROR: extra data after last expected column CONTEXT: COPY tourney_holdem_hand_summary, line 1: "15522 100 344 5 577 18157688022 2008/06/15 19:27:34 2008/12/18 18:06:48 2 2 2 2 1250.00 1230.00 1230..." )

I was thinking that I didn't set up pokertracker correct. However I have tried countless ways to get it to work and the fatal errors keep occuring. Thanks for the help in advance. Sincerely, luke

[kraada]

That error means you're importing to an outdated database.

If you've purchased PT3, the easiest thing to do will be to just create a new database by clicking Database --> Database Management -> New and once you create the new database set it as default and active and it should work properly then.

If you're using the trial, the easiest thing will be to uninstall and reinstall as per this faq (one of the limitations of the trial is the inability to create or use more than one database).