HUD not working with PTO on UB and Stars

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

HUD not working with PTO on UB and Stars

Postby funkdaddyj » Thu Jan 22, 2009 4:11 am

I cannot get the HUD to recognize tables with UB since the cereus update. I really hope you fix this soon.

Also, while the mucked cards flash on my stars PLO tables, the stats won't show up. I have it pointed to the right DB (works on ftp), and I see the stats in PT, but not with the hud. I have double checked my filters and they seem fine. Any help is appreciated.
funkdaddyj
 
Posts: 9
Joined: Thu Jan 22, 2009 3:31 am

Re: HUD not working with PTO on UB and Stars

Postby WhiteRider » Thu Jan 22, 2009 5:32 am

Please update to the latest PAH version 1.19.10 and configure Options -> Preferences -> Cereus to look in the Instant Replay folder (NOT the hand history folder).
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: HUD not working with PTO on UB and Stars

Postby funkdaddyj » Thu Jan 22, 2009 3:46 pm

Thank you very much! I installed it and will see how it works.

Regarding the PS problem. Do you have any ideas what that could be?

Thanks again!
funkdaddyj
 
Posts: 9
Joined: Thu Jan 22, 2009 3:31 am

Re: HUD not working with PTO on UB and Stars

Postby funkdaddyj » Thu Jan 22, 2009 4:12 pm

I want to mention that I read the tutorials and common problems docs.

For a few days, I set the pokerstars clock to my local time (CST), but I have since changed that back. It doesn't appear to work either way. Thanks.
funkdaddyj
 
Posts: 9
Joined: Thu Jan 22, 2009 3:31 am

Re: HUD not working with PTO on UB and Stars

Postby kraada » Thu Jan 22, 2009 4:14 pm

Which PS problem? You didn't mention PokerStars in your original post . . .
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD not working with PTO on UB and Stars

Postby funkdaddyj » Thu Jan 22, 2009 4:17 pm

kraada wrote:Which PS problem? You didn't mention PokerStars in your original post . . .


Also, while the mucked cards flash on my stars PLO tables, the stats won't show up. I have it pointed to the right DB (works on ftp), and I see the stats in PT, but not with the hud. I have double checked my filters and they seem fine. Any help is appreciated.
funkdaddyj
 
Posts: 9
Joined: Thu Jan 22, 2009 3:31 am

Re: HUD not working with PTO on UB and Stars

Postby kraada » Thu Jan 22, 2009 4:19 pm

What operating system are you using?
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD not working with PTO on UB and Stars

Postby funkdaddyj » Thu Jan 22, 2009 4:19 pm

Vista, but I have user account controls (or w/e that is called) turned off entirely.
funkdaddyj
 
Posts: 9
Joined: Thu Jan 22, 2009 3:31 am

Re: HUD not working with PTO on UB and Stars

Postby kraada » Thu Jan 22, 2009 4:29 pm

Hrm, that knocks out my first guess.

Could you please enable logging (Tutorial: How to Create a Log File) and play for a couple of orbits on Stars and attach the PAHud.log file to a support ticket? It will contain a lot more information that we can use to figure out what's going on here.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD not working with PTO on UB and Stars

Postby funkdaddyj » Thu Jan 22, 2009 5:08 pm

I sent a log file attached to a ticket. I look forward to your response.
funkdaddyj
 
Posts: 9
Joined: Thu Jan 22, 2009 3:31 am

Next

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 2 guests