Hello
I've been using pokerace for years, working well until yesterday when all of a sudden no stats are being displayed. Actually nothing from PA at all is coming up, not even blank averages etc... The tables are correctly listed in the pokerace window, though. I have no filters set and the database is correct... I've changed nothing, just stopped working all of a sudden.
Please help!
All of a sudden, no stats
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All of a sudden, no stats
by mizzles » Wed May 21, 2008 7:33 am
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Re: All of a sudden, no stats
by kraada » Wed May 21, 2008 12:25 pm
Are your hands importing properly into PT2?
If so, please create a support ticket with a log file included (Tutorial: How to Create a Log File) and we will help you figure out what is going on in your situation.
If so, please create a support ticket with a log file included (Tutorial: How to Create a Log File) and we will help you figure out what is going on in your situation.
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Re: All of a sudden, no stats
by mizzles » Thu May 22, 2008 2:57 am
noone has responded to my support ticket, it's been a couple days, how long does it usually take?
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Re: All of a sudden, no stats
by WhiteRider » Thu May 22, 2008 5:12 pm
We have a lot of tickets in the system at the moment due to the release of PT3, so please be patient.
You can see the status of My Tickets.
Once it's in the system, it won't be forgotten about.
You can see the status of My Tickets.
Once it's in the system, it won't be forgotten about.
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