Reinstallation advice

[twobits25]

Sorry if this has been asked before, but I can't find any information in the FAQs or search options.

My Pokertracker version 2 enabled computer has lost its ability to connect to the internet. The only advice that I have had given is to reformat the hard drive and reinstall Windows. Nothing else...and I mean NOTHING...has worked to get it connected again.

What steps do I need to take to ensure I will be able to use Poker Tracker after reformatting? I have saved the hand histories on a flash drive already. I cannot find the Pokertracker setup or installation information on my computer, so I think I may have to download it again. Obviously, I don't want to pay for it a second time. I do have the original code emailed to me.

PLEASE HELP!!!

[ptrack pat]

Backup the files listed here:

http://www.pokertracker3.com/forums/vie ... =30&t=1369

Either to CD or to another computer. After you reformat, reinstall Poker
Tracker and send me the new product ID from the Help/About window and I'll
send you a new code. Then you can copy the files you backed up to the new
install to get your data back.