Error partypoker: invalid pot size/winnings for hand

[kallahan]

HI,

I have new messages of error since yesterday about my imported hand on Partypoker ,
i added a screenshot , it s just an exemple , i have a lot of like this .
i changed anything about my configuration,

[Flag_Hippo]

You are using an older version of PokerTracker 4 so please update it:

Download PokerTracker 4

If the hands do not import into the latest version then send your hand history sample to us in a Support Ticket.

[kallahan]

i downloaded the last version of PT4 , and it s the same problem of error .

[Flag_Hippo]

If the hands do not import into the latest version then send your hand history sample to us in a Support Ticket.

[xavier47]

If the hands do not import into the latest version then send your hand history sample to us in a Support Ticket.

same for me.
I noticed that some hands are not imported by the tracker

[xavier47]

how do we import hands manually? please

[kallahan]

what i see , it seems that it s concerning always big pots all in

[kallahan]

If the hands do not import into the latest version then send your hand history sample to us in a Support Ticket.

the problem hands are not recorded in PT4 , they just appear in error in the view import status.

[xavier47]

what i see , it seems that it s concerning always big pots all in

yes me too

[xavier47]

If the hands do not import into the latest version then send your hand history sample to us in a Support Ticket.

the problem hands are not recorded in PT4 , they just appear in error in the view import status.

yes the same