Pokertracker 4 not responding

Questions and discussion about PokerTracker 4 for Windows

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Re: Pokertracker 4 not responding

Postby murmanman » Thu Sep 17, 2026 5:36 am

Today PT4 stopped opening again. The process just hangs in the Task Manager, and the program never actually launches.I'm pretty sure it's trying to connect to a website on startup and gets stuck. Could you please make it so the app doesn't connect to any external sites when it starts? Or at least add an exception like if site not connected, so the program bypasses the check and opens regardless.
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Re: Pokertracker 4 not responding

Postby murmanman » Thu Sep 17, 2026 5:46 am

PT4 freezes on startup (Task Manager only). In the logs, it completely stucks at this exact line:2026/09/17 12:41:54.080: [- Main -][Registration] counter1 = 0xdc000000, counter2 =The only thing that helped me launch it was using a VPN. It seems like license servers are blocked in my region (Russia).


D0u8leTr0u8le
спасибо брат большое за идею
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Re: Pokertracker 4 not responding

Postby Flag_Hippo » Fri Sep 18, 2026 8:44 am

murmanman wrote:Today PT4 stopped opening again. The process just hangs in the Task Manager, and the program never actually launches.I'm pretty sure it's trying to connect to a website on startup and gets stuck. Could you please make it so the app doesn't connect to any external sites when it starts? Or at least add an exception like if site not connected, so the program bypasses the check and opens regardless.

murmanman wrote:PT4 freezes on startup (Task Manager only). In the logs, it completely stucks at this exact line:2026/09/17 12:41:54.080: [- Main -][Registration] counter1 = 0xdc000000, counter2 =The only thing that helped me launch it was using a VPN. It seems like license servers are blocked in my region (Russia).

So we can follow up with you on this please attach your log file to a Support Ticket. Thank you.
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