About"your computer's clock is set incorrectly..."problem

Questions and discussion about PokerTracker 4 for Windows

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Re: About"your computer's clock is set incorrectly..."proble

Postby Steve698 » Wed Jan 01, 2020 11:54 am

APerfect10 wrote:We have just released the Windows version of PokerTracker v4.15.17 to fix this issue when your clock turns the year 2020.

PokerTracker v4.15.17 - Download

Everyone will need to update to this 4.15.17 version!

The macOS version will follow shortly.

Best regards,

Derek

Edit: macOS version is available at the download link above too.

Problem is with updating the version I am running version 4.15.14 on advice of admin while waiting for a fix for another problem that has been over 3 weeks now. So if I update to 4.15.17 the previous problem will occur. Suggestions ?
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Re: About"your computer's clock is set incorrectly..."proble

Postby Flag_Hippo » Wed Jan 01, 2020 12:59 pm

If you are referring to the play money hands issue I've imported a sample of these hands and they are importing correctly in PokerTracker v4.15.17.
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Re: About"your computer's clock is set incorrectly..."proble

Postby Florian87 » Wed Jan 01, 2020 1:23 pm

Hello, I wad having the same problem, the update fixed it but now i can't but the HUD on the right players on two different tables, as if PT4 couldn't recognize the seats. Any solution please ?
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Re: About"your computer's clock is set incorrectly..."proble

Postby MachinistJoe » Wed Jan 01, 2020 2:17 pm

I downloaded AND INSTALLED IT AND NOW IT IS NOT GETTING MY HANDS. i TRIED CLOSING EVERYTHING AND RESTARTING IT, INCLUDING ALL SITES i AM PLAYING ON AND STILL NOTHING?? ANY IDEA WHAT TO TRY NEXT?
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Re: About"your computer's clock is set incorrectly..."proble

Postby akiba » Wed Jan 01, 2020 2:26 pm

I can't get the fix to install. It " can't find path or you are not authorized" something ike that.
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Re: About"your computer's clock is set incorrectly..."proble

Postby MachinistJoe » Wed Jan 01, 2020 2:29 pm

MachinistJoe wrote:I downloaded AND INSTALLED IT AND NOW IT IS NOT GETTING MY HANDS. i TRIED CLOSING EVERYTHING AND RESTARTING IT, INCLUDING ALL SITES i AM PLAYING ON AND STILL NOTHING?? ANY IDEA WHAT TO TRY NEXT?


I got it figured out!!
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Re: About"your computer's clock is set incorrectly..."proble

Postby Steve698 » Wed Jan 01, 2020 2:41 pm

Flag_Hippo wrote:If you are referring to the play money hands issue I've imported a sample of these hands and they are importing correctly in PokerTracker v4.15.17.

All working fine now thanks. :)
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Re: About"your computer's clock is set incorrectly..."proble

Postby akiba » Wed Jan 01, 2020 2:41 pm

akiba wrote:I can't get the fix to install. It " can't find path or you are not authorized" something ike that.


ferget it. working now
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Re: About"your computer's clock is set incorrectly..."proble

Postby RunrRunr3 » Wed Jan 01, 2020 3:45 pm

I am on my trial period for PT4 with 15 days left and a lot of data amassed. I updated to latest version to fix clock/date error and now my trial is starting over. I'm afraid to boot up the new version and maybe lose the data. I am encouraged by the comment that you won't lose data but I don't know if this applies to trial version also.
Thanks for your help.
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Re: About"your computer's clock is set incorrectly..."proble

Postby Bananmats » Wed Jan 01, 2020 5:51 pm

This is the millennium bug that the whole world feared (20 yrs ago!)
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