Problem after upgrading to 4.15.23

[Flag_Hippo]

I did the rebuild cache and my hud still won't show. All the other players huds show up.

Also HUD not updating when change MTT table. Guess its a bug in last update that need to be fixed.

Can you please report these issues to us in a Support Ticket with a log file that has recorded things so we can see where you are playing, information about your setup, what's going on in the background e.t.c:

Tutorial: Reporting A Problem

Thank you.

[hundredsofstuff]

I am having the same problem on WPN/ACR. I think I have figured out the cause, but can't find any way to fix it. The HUD appears to still be functioning, but is simply BEHIND the table window most of the time. Sometimes It will pop through for a second or two. I can tell it's running on on tables because when I drag a table quickly I can see the HUD lagging behind it before going back under the table window. Also on some tables I can see the hud options/hand history buttons peaking over the top and click it as shown below.

https://i.imgur.com/kzqWDcy.jpg

[hundredsofstuff]

I can tell it's running on on tables because when I drag a table quickly I can see the HUD

Meant to say "on ALL"

[Flag_Hippo]

Make sure your graphics drivers are up to date and that you are running PokerTracker 4 and your poker site as an administrator. If that doesn't improve things can you please send this information to us in a Support Ticket with a log file that has recorded what's going on so we can investigate:

Guide: How to Create & Submit a PokerTracker4.log File

[buttsexisaight]

I have the same problems that are described here, on Stars and 888poker the HUD is "behind" the table some of the time. It is not happening at all tables and not all the time. Also I can "fix it" (only works for Stars, not 888) temporarily by clicking on another table or just any other space in the screen and then the hud at the table will show up again, when I click again on that table, the HUD again is behind it.
Also in iPoker I have the same problem as mentioned in this thread:
https://www.pokertracker.com/forums/vie ... 58&t=98653
There seems always to be one player, for whom the stats will not show and also a lot of the times the stats are mixed up between the seats, so I always have to re-position them by hand.

I have PT4 and the sites running as an admin and all my drivers are up to date.