PT4 and postg problem

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: PT4 and postg problem

Postby Flag_Hippo » Mon Aug 24, 2020 5:08 am

First of all please check your private messages. With regards to PostgreSQL is it installed and running? Click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is not listed at all then it will need to be installed and we have a guide for that here. If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.
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Re: PT4 and postg problem

Postby figulch » Mon Aug 24, 2020 5:09 pm

Pproblem solved.
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Re: PT4 and postg problem

Postby N0pr3s3n71 » Tue Aug 25, 2020 1:05 am

figulch wrote:Pproblem solved.

How did u solve it , I have similar problem with fresh installed PC / PT4 ?
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Re: PT4 and postg problem

Postby N0pr3s3n71 » Tue Aug 25, 2020 2:31 am

N0pr3s3n71 wrote:
figulch wrote:Pproblem solved.

How did u solve it , I have similar problem with fresh installed PC / PT4 ?

seems like removing the pokertraker4.cfg located in %LOCALAPPDATA%/Pokertracker 4/Config Folder and starting again PT4 solved it for now.
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Re: PT4 and postg problem

Postby Flag_Hippo » Tue Aug 25, 2020 4:19 am

figulch wrote:Pproblem solved.

Pleased to hear it but as I mentioned above can you please check your private messages. It is very important. Thank you.
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Re: PT4 and postg problem

Postby figulch » Sun Aug 30, 2020 11:25 am

Step by step as instructed, I was too hurry..
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Re: PT4 and postg problem

Postby Flag_Hippo » Sun Aug 30, 2020 12:30 pm

No problem - it is sorted out now.
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