Not working with latest WPN update?

Posted:
Thu Feb 04, 2021 2:20 am
by mythrilfox
Hi, not sure if it's just me but I got an update from WPN tonight and PT4 is no longer detecting their tables.
Re: Not working with latest WPN update?

Posted:
Thu Feb 04, 2021 7:10 am
by Flag_Hippo
Make sure you are using
PokerTracker v4.15.28 otherwise restart your computer and then
enable logging in PokerTracker 4. Next reproduce the problem and then send your log file to us in a
Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
Re: Not working with latest WPN update?

Posted:
Thu Feb 04, 2021 8:25 am
by CaballoBlanco
Same here after Tuesdays newest update of Americas Card Room. Have had that issue a couple weeks ago and than the latest PT4 update fixed it but v4.15.28 is currently not working for me with ACR
Re: Not working with latest WPN update?

Posted:
Thu Feb 04, 2021 7:27 pm
by mythrilfox
working again for me. sorry for the false alarm.