PS HUD problem

Questions and discussion about PokerTracker 4 for Windows

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PS HUD problem

Postby white_swan » Sat Feb 13, 2021 9:21 pm

Hey, This week I got an issue with HUD displaying on PS zoom HU tables.
It works correctly all stakes, exclude 2-5$! Hands are imported, but HUD doesnt displayed. I know at least one reg, who have similar problem. Can you check please?
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Re: PS HUD problem

Postby Flag_Hippo » Sun Feb 14, 2021 7:12 am

So we can see what's happening here and follow up with you please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket:

Guide: How to Create & Submit a PokerTracker4.log File

You can access the 'Logs' folder with the log file by clicking 'File -> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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