PT4 don't track bounties on 888?!?

[Hola Papi]

Hi folks,
Am I the only one who my PT4 doesn't track bounties on 888? I have to edit my tournaments myself after to see accurate results, it is annoying big time.
FYI, I'm using a MAC computer.
Thank you

[Flag_Hippo]

I do not know if 888 include bounty information in their hand history files but you can review those for yourself by opening them with a text editor such as Notepad. If you need further assistance then feel free to send a sample of these tournaments to us in a Support Ticket. By default PokerTracker 4 archives your auto-imported files to your 'Processed' folder:

\Users\{Mac Login}\Documents\PokerTracker\Processed

[Hola Papi]

I do not know if 888 include bounty information in their hand history files but you can review those for yourself by opening them with a text editor such as Notepad. If you need further assistance then feel free to send a sample of these tournaments to us in a Support Ticket. By default PokerTracker 4 archives your auto-imported files to your 'Processed' folder:

\Users\{Mac Login}\Documents\PokerTracker\Processed

I did open a ticket.
Thank you for your follow up!
Regards,