Unknown game type

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Unknown game type

Postby stasi » Sun Feb 21, 2021 12:36 pm

Hello there,
I've been receiving this message since the last update. I haven't modified settings or folders.
Any help?

12:45:10 pm: Error: iPoker: Unknown gametype. Please Contact Support. (GAME #9868060988914058 GAMETYPE: 0.50/1$0.50/$1 2021-02-16 11:44:42/GMT)
stasi
 
Posts: 2
Joined: Sat Nov 17, 2012 10:01 pm

Re: Unknown game type

Postby Flag_Hippo » Sun Feb 21, 2021 2:54 pm

Can you please send a sample of hand histories generating these errors to us in a Support Ticket. If you've stopped the auto-import those files will be in your 'Processed' folder which you can access via the 'File -> Open User Data Folder' menu option in PokerTracker 4.
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Re: Unknown game type

Postby stasi » Mon Feb 22, 2021 9:10 am

sure. thanks
stasi
 
Posts: 2
Joined: Sat Nov 17, 2012 10:01 pm


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