Problem with Spin and Goes on Pokerstars

Questions and discussion about PokerTracker 4 for Windows

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Problem with Spin and Goes on Pokerstars

Postby pokerfan02 » Thu Feb 25, 2021 1:17 am

Hello, i have the problem, that the hud is not always displayed on the spin an go tables. When i play the first 4 spin an go table, there is a not a problem. If i regisiter new 4 spin an go tables, than the hud is not displayed.
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Re: Problem with Spin and Goes on Pokerstars

Postby Flag_Hippo » Thu Feb 25, 2021 6:38 am

So we can see what's happening here please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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