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Fix support sub-domain

PostPosted: Sat Feb 27, 2021 7:01 am
by ethanrox
Hi,

for quite some time, when I try to log in a support ticket it redirects me to support.pokertracker.com where it seems that I am not signed in. Consequently, it allows me to post a support ticket only as a guest which might be of lower priority I don't know.

Would be great if it can be fixed.

Thanks

Re: Fix support sub-domain

PostPosted: Sat Feb 27, 2021 7:17 am
by Flag_Hippo
Guest tickets do not have a lower priority and if you enter a registered email address the ticket will get linked to your account anyway. I cannot reproduce your problem so feel free to send us all relevant information in a Support Ticket including steps to reproduce and screenshots of your entire browser window. Thank you.