PT Not importing all hands from session

Questions and discussion about PokerTracker 4 for Windows

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PT Not importing all hands from session

Postby tiddlerstu » Sun Mar 07, 2021 5:44 pm

Hello,

Since the latest updates this past month, my PokerTracker4 has been missing hands from the import of sessions from PokerStars. Everything was working perfectly fine before this. Hopefully I can get this sorted as I really don't want my stats being inaccurate!

Some help would be greatly appreciated!

Running on a MacBook Pro.
tiddlerstu
 
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Re: PT Not importing all hands from session

Postby Flag_Hippo » Mon Mar 08, 2021 6:36 am

So we can see what's going on here and advise you accordingly please open a Support Ticket with all relevant information and a log file that has recorded the issue:

Tutorial: Reporting A Problem
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