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PT Not importing all hands from session

PostPosted: Sun Mar 07, 2021 5:44 pm
by tiddlerstu
Hello,

Since the latest updates this past month, my PokerTracker4 has been missing hands from the import of sessions from PokerStars. Everything was working perfectly fine before this. Hopefully I can get this sorted as I really don't want my stats being inaccurate!

Some help would be greatly appreciated!

Running on a MacBook Pro.

Re: PT Not importing all hands from session

PostPosted: Mon Mar 08, 2021 6:36 am
by Flag_Hippo
So we can see what's going on here and advise you accordingly please open a Support Ticket with all relevant information and a log file that has recorded the issue:

Tutorial: Reporting A Problem