Latest version and ACR tournament tracking

Questions and discussion about PokerTracker 4 for Windows

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Latest version and ACR tournament tracking

Postby FiveByFive » Tue Mar 16, 2021 5:26 pm

The latest PT4 release listed this as one of the fixes:
"Winning Poker Network: Tournament Detection: Fixed prize and prize pool info not being imported"

This is super exciting, but I've downloaded the latest version and it does not seem to have fixed the issue. Is there something else we need to do to make this work properly?
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Re: Latest version and ACR tournament tracking

Postby Flag_Hippo » Wed Mar 17, 2021 7:47 am

Is that information included in the files provided to you by your poker site? You should be able to review them for yourself with a text editor like Notepad. Also bear in mind that as far as I am aware that fix was for Jackpot tournaments only and updating PokerTracker 4 will not fix tournaments that have previously been imported into the database. If you need further assistance please include all relevant information detailing the problem in a Support Ticket along with a sample of tournament hand history and summary files that don't work for you.
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