Bodog hands not appear in View Stats

[Joa1993]

Hello, i started to play in Bodog. The hands are imported correctly (After i download the Ignition hands grabber) but but they don't appear in the "View Stats" section.

[Flag_Hippo]

Are you in the correct section (cash or tournament) of PokerTracker 4?

Do you have the correct player selected?

Guide: Changing the Active Player

Do you have any filters or tags active?

Guide: Filters

Guide: Tagging Hands

If that is not the problem right click on the empty report and select 'Configure Report'. In the window that appears, click 'Restore to Default' and then 'OK' to see if that fixes things otherwise please attach a screenshot of your entire PokerTracker 4 report window either here or privately in a Support Ticket.

[Joa1993]

Are you in the correct section (cash or tournament) of PokerTracker 4?

Do you have the correct player selected?

Guide: Changing the Active Player

Do you have any filters or tags active?

Guide: Filters

Guide: Tagging Hands

If that is not the problem right click on the empty report and select 'Configure Report'. In the window that appears, click 'Restore to Default' and then 'OK' to see if that fixes things otherwise please attach a screenshot of your entire PokerTracker 4 report window either here or privately in a Support Ticket.

I only had to add the alias from Bodog to the main Alias. Thank you!

[Flag_Hippo]

Pleased to hear you resolved it.