Winning sesh showing as loss & Ipoker time of hand incorrect

[SACKLESS]

Hi

One of my cash game session seems to be showing a loss when it was a winning session, please see image pt4.1 attached. I have recently began running it twice on stars so don't know if that may be the issue?

Also my ipoker hands are being shown as an hour ahead of the acutal time (BST) please see image ipoker attached.

Any assistance in resolving this would be greatly appreciated.

Thanks

[Flag_Hippo]

Go to 'Database -> Currency', select any sessions/tournaments which have an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. This situation normally occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time, and that should avoid problems with retrieving the exchange rates for future sessions.

[SACKLESS]

Brill, thanks for the assistance, much appreciated.