Popup hud not visible on pokerstars

[Jeje1809]

Hello everyone :), the popup window with player stats is not displayed on pokerstars in spin n go? "Get hands while playing" is activated but nothing is displayed. Do you have any idea ? Thank you very much :)

[Flag_Hippo]

That sounds like things no hands are importing at all so please make sure that everything is setup correctly:

PokerStars Configuration Guide

PokerTracker 4 only supports English so hand histories need to be saved in English (PokerStars Client -> Settings -> Playing History -> Hand History) and the PokerStars client needs to be running in English (PokerStars Client -> Settings -> Global -> Language -> English).