Error partypoker: invalid pot size/winnings for hand

Posted:
Thu Nov 04, 2021 10:18 pm
by kallahan
HI,
I have new messages of error since yesterday about my imported hand on Partypoker ,
i added a screenshot , it s just an exemple , i have a lot of like this .
i changed anything about my configuration,
Re: Error partypoker: invalid pot size/winnings for hand

Posted:
Fri Nov 05, 2021 5:31 am
by Flag_Hippo
You are using an older version of PokerTracker 4 so please update it:
Download PokerTracker 4If the hands do not import into the latest version then send your hand history sample to us in a
Support Ticket.
Re: Error partypoker: invalid pot size/winnings for hand

Posted:
Fri Nov 05, 2021 2:00 pm
by kallahan
i downloaded the last version of PT4 , and it s the same problem of error .
Re: Error partypoker: invalid pot size/winnings for hand

Posted:
Fri Nov 05, 2021 3:22 pm
by xavier47
Flag_Hippo wrote:Flag_Hippo wrote:If the hands do not import into the latest version then send your hand history sample to us in a
Support Ticket.
same for me.
I noticed that some hands are not imported by the tracker
Re: Error partypoker: invalid pot size/winnings for hand

Posted:
Fri Nov 05, 2021 3:27 pm
by xavier47
how do we import hands manually? please
Re: Error partypoker: invalid pot size/winnings for hand

Posted:
Fri Nov 05, 2021 5:38 pm
by kallahan
what i see , it seems that it s concerning always big pots all in
Re: Error partypoker: invalid pot size/winnings for hand

Posted:
Fri Nov 05, 2021 5:54 pm
by kallahan
Flag_Hippo wrote:Flag_Hippo wrote:If the hands do not import into the latest version then send your hand history sample to us in a
Support Ticket.
the problem hands are not recorded in PT4 , they just appear in error in the view import status.