PostgreSQL

[QualityJacob420]

I accidentally deleted PostgreSQL and can no longer run PT4 :(
I have followed all of the instructions to delete and redownload PostgreSQL and several versions have not worked for me.

Please help me figure out which version to download so that I can run PT4 and play again, thanks so much.

[Flag_Hippo]

Please manually download and install PostgreSQL v12 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that installs successfully try starting PokerTracker 4 again but if that PostgreSQL install does not complete successfully then in Windows open File Explorer and enter the following in the address bar:

%localappdata%\Temp

In this folder there should be a file called 'install-postgresql.log' - please attach that file to a Support Ticket so we can follow up on this with you.

[elray17]

I have the same situation but i'm on a Mac. I reinstalled postGRE, and then restarted with no success.

Please help, thanks

[Flag_Hippo]

I have the same situation but i'm on a Mac. I reinstalled postGRE, and then restarted with no success.

Please make sure all elements of any previous PostgreSQL installs have been removed before reinstalling it. To do that you can follow this tutorial and then manually download and install PostgreSQL v12 available from here. Using a Mac administrator account or administrative privileges install that PostgreSQL and for the password boxes use "dbpass" (no quotes) which is what PokerTracker 4 uses by default. If you need any further assistance please open a Support Ticket.