Winamax wrong multiplier

[BloMur]

Hello,
I have requested HH from Winamax and uploaded it into PT4. I noticed that in summary of multipliers it shows "13,95" which does not exist (iam playing 5euro espresso nitro). I think all the "13,95" are tournaments when I finished in 2nd or 3rd place.
What can cause this problem ? In tournamet summary txt there is prize pool and place finished so there should be no problems.
https://imgur.com/a/vW90jfa

[Flag_Hippo]

If you have prizepools that are not being imported correctly then please attach a sample of these Winamax tournament history/summary files to a Support Ticket. Thank you.

[BloMur]

How would I do that ?

[Flag_Hippo]

You said you requested the HH from Winamax.

Zip/compress that sample of hands:

Guide: Compressing Files

Click this link to open a Support Ticket:

Open Support Ticket

Include a description of the issue and attach your sample of hands:

Guide: Attaching Files

When that is done press 'Submit Ticket'.