PokerTracker

hi im trying to start up my poker tracker4 on windows but im getting this message

"This server is not responding to connection attempts. Please restart PostgreSQL service, then PokerTracker and try again."

i tried restarting and also shut down and restart my computer multiple times with no luck, is poker tracker down?

PokerTracker 4 is not down. PostgreSQL (the program where PokerTracker 4 stores your poker data) is installed locally on your computer so if it's not running PokerTracker 4 will not be able to start. Go to this folder:

C:\Program Files\PostgreSQL\x\data\

where 'x' is your PostgreSQl version although you may have it installed in a custom location.

If that does not help then click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? What is its 'Status' and 'Startup Type'? If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.