Installation Error

[bobjone855]

I am having issues installing PostgreSQL. Which version should I use?

[Flag_Hippo]

Please manually download and install PostgreSQL v12 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that PostgreSQL install does not complete successfully then in Windows open File Explorer and enter the following in the address bar:

%localappdata%\Temp

In this folder there should be a file called 'install-postgresql.log' - please attach that file to a Support Ticket so we can follow up on this with you.

[ntsikal]

Please manually download and install PostgreSQL v12 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that PostgreSQL install does not complete successfully then in Windows open File Explorer and enter the following in the address bar:

%localappdata%\Temp

In this folder there should be a file called 'install-postgresql.log' - please attach that file to a Support Ticket so we can follow up on this with you.

Hi I had been running pt4 untill recently where i got postgress error , i had postgress v 8.3 and tried to install the 12.3 version but I am having trouble installing postgresql .I attach the error message.

[WhiteRider]

Please open a Support Ticket with that information (or a link to your post) and one of our support technicians will work with you to get that resolved.