pt4 crash, hud doesnt start, stop gettings hands wont stop

[gure90306]

Hi,

I just a bought a new custom hud. While I tried moving the hud position to the correct location, then restarting the hud. The hud no longer appears
and just stopped working. My old hud also does not appear and stop getting hands won't stop. (I need to force close pt4 to stop getting hands).

[Flag_Hippo]

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce your issue and then attach your support bundle to a Support Ticket so we can check your logs and advise you accordingly. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.