Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Viegaard » Sun Jul 02, 2023 5:23 pm
Pokertracker 4 has started more and more lately to "stop responding" and then after 5-10 seconds it goes back to normal.
It happens when I:
- Purge something and then do the cleanup it suggests.
- Apply a change to the HUD profiles and then click; Apply -> OK.
When it happens I can't click anywhere on my desktop.
I tried uninstalling and installing but that didn't help.
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Viegaard
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by Flag_Hippo » Mon Jul 03, 2023 5:39 am
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the issue with your HUD Profiles and then attach your support bundle to a
Support Ticket where a technician can review your logs. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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Flag_Hippo
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