Questions and discussion about PokerTracker 4 for Windows
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by Koofy » Thu Aug 17, 2023 6:21 pm
Hi
I'M wondering why my backup of PT suddenly make a lot smaller zip files
some recent change in PT software so backup is any better zipped than before?
Any idea? :)
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Koofy
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by WhiteRider » Fri Aug 18, 2023 3:10 am
There is a known problem with backups of some large databases in the current release and the development team are working on the fix. If you want to receive a notification when the fix is released please open a
Support Ticket about the issue.
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by Koofy » Fri Aug 18, 2023 3:46 pm
thanks @WhiteRider
is these smaller backupfiles missing data so backup with latest version will not work?
Bec I have also this problem:
errror when restore backup. How can I find out of what users/software making trouble for me?
After restore have running for 25 minutes I get that error. ( look at screenshot)
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by WhiteRider » Fri Aug 18, 2023 5:56 pm
Yes, unfortunately these backups cannot currently be used. Our lead developer is working on this and I'm hoping we'll have an update in the coming week. If you open a ticket I will be able to send you an alpha version as soon as the fix is ready, although I expect that we will do a full release right away anyway.
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