C Net Won malfunction

[xoris_salio]

Hello, i have won a 10$ spin n go X 3 game. This means 1st gets 30$. My stat "C Net Won" show 17.90$ profit instead of 20$. Why is this?

[Flag_Hippo]

Of the $10 you paid to enter $9.30 went towards the prizepool and $0.70 was the entry fee/rake paid to the poker site. With 3 players entering each paying the same rake then there was only $27.90 available in the prizepool to be won and $27.90 - $10 = $17.90 net winnings.

[xoris_salio]

Hello, as you can see in first the attachement, similar 3x games give 20$. This is the only game that has decimals 17.90$
I have played thousands spins, in 3x 10 dollar games first gets 20$.
As you see in the second attachement there are only 1-2 games that are affected by this issue.
Any ideas?

[Flag_Hippo]

For the most accurate results please make sure you are saving PokerStars tournament summaries and importing them into PokerTracker 4 in addition to the hand histories:

PokerStars Configuration Guide - Tournament Summaries

otherwise please send a sample of these tournaments where the results are being detected differently to us in a Support Ticket.