Please help me download PokerTracker 4

[hayli]

I cannot download the PostgresSQL installer. It says something about an error executing Microsoft VC++. The only things I seem to be able to change are the Port, my password, and the install to location. I tried reading their guides and I contacted customer support.

[Flag_Hippo]

Please manually download and install PostgreSQL v12 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that installs successfully try starting PokerTracker 4 again but if that PostgreSQL install does not complete successfully then in Windows open File Explorer and enter the following in the address bar:

%localappdata%\Temp

In this folder there should be a file called 'install-postgresql.log' - please attach that file to a Support Ticket so we can follow up on this with you.