PokerTracker

Hi guys,

First, so sorry my english is not good.

I updated my PC so i removed all My Date Base. When I Imported my hands, I can't open some hands, its showed that:
01:55:59 am: Importing files from disk...
01:55:59 am: Import file: C:\Users\Administrator\Desktop\micro\logwptghud\wptghud-2023-11-28.22.21.18-R-8704.txt
01:55:59 am: Error: Unrecognized file format: wptghud-2023-11-28.22.21.18-R-8704.txt
01:55:59 am: Import file: C:\Users\Administrator\Desktop\micro\logwptghud\wptghud-2023-11-30.23.06.17-R-1300.txt
01:55:59 am: Error: Unrecognized file format: wptghud-2023-11-30.23.06.17-R-1300.txt
01:55:59 am: Import file: C:\Users\Administrator\Desktop\micro\logwptghud\wptghud-2023-12-03.19.54.11-R-6160.txt
01:55:59 am: Error: Unrecognized file format: wptghud-2023-12-03.19.54.11-R-6160.txt
01:55:59 am: Import complete. No hands or summaries in 3 files were imported. (0 errors, 0 duplicates)

Please help me import that hands.

Tks.

Please attach those files to a Support Ticket so we can check that. Thank you.