Pokerstars, PT4 showing stats of wrong players

[DDR27]

There was an update on Pokerstars lately, and probably due to that, the stats that are displaying next to the certain players, show data of other players. It's a bit annoying to change that manually every single tournament, as those are pretty quick tournaments and I multitable. Unlocking the layout, changing it manually and saving the layout afterwards, doesn't help as the same issue occurs on the very next tournament. It seems like there is an issue with seating (?) as even in the heads up, I got opponents cards in a previous hands' replayers' animation. I would appreciate the help.

[Flag_Hippo]

Please check that PokerStars is still saving and creating your hand histories as some PokerStars updates can turn this option off which can lead to issues with the HUD:

PokerStars Configuration Guide

If you are on PokerStars.IT then you will also need to be on PokerTracker v4.17.11:

Download PokerTracker 4

If PokerStars is setup correctly with PokerTracker 4 then please reproduce the problem and attach your support bundle to a Support Ticket where a technician can follow up on this with you:

Tutorial: Reporting A Problem

[Tomukas]

I have the same problem on Zoom tables. After PS update, seems, now "center" option doesn't work anymore, every hand the stats at different seats...

[Flag_Hippo]

As menotioned above please check that PokerStars is still saving and creating your hand histories as some PokerStars updates can turn this option off which can lead to issues with the HUD:

PokerStars Configuration Guide

If PokerStars is setup correctly with PokerTracker 4 then please reproduce the problem and attach your support bundle to a Support Ticket where a technician can follow up on this with you:

Tutorial: Reporting A Problem

[Tomukas]

If PS wont be saving hands, the wouldn't be results seen in PT :)

But I guess, it was some PS bug, w/o changing anything - today everything is working again.

[companymj]

I have the same problem on Zoom tables. After PS update, seems, now "center" option doesn't work anymore, every hand the stats at different seats...

I have the exactly the same issue. It seems happen after sit out a bit while. The only solution I found is restart PokerStars. Restart PT4 doesn't help.