VALIDATING COLUMNS / CACHE
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VALIDATING COLUMNS / CACHE
by Pokertrackerarg » Tue Jan 02, 2024 11:02 am
Every time I log in or change databases or want to import hands, I have to go through this process which takes more than 15-20 minutes. Any solution ?
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Re: VALIDATING COLUMNS / CACHE
by Flag_Hippo » Tue Jan 02, 2024 12:20 pm
So we can find out what's causing that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this problem and then attach your support bundle to a Support Ticket where a technician can review your logs and advise you accordingly. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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Re: VALIDATING COLUMNS / CACHE
by Pokertrackerarg » Thu Jan 04, 2024 10:19 am
Flag_Hippo wrote:So we can find out what's causing that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this problem and then attach your support bundle to a Support Ticket where a technician can review your logs and advise you accordingly. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
i think i solved it .
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