PLease I need help.

[toriblack7]

Ive tried everything but my pokerprolabs wont connect to my postgreSql I'm not that good with computers I would really need someone to like call me in real time and help me please. Im willing to pay I really need my hud working.

[Flag_Hippo]

Ive tried everything but my pokerprolabs wont connect to my postgreSql

If you are using PokerProLabs software then we don't support that here - this forum is for PokerTracker users.

[toriblack7]

Loooool I feel so dumb. This is about pockertracker4 I don't know why I wrote that can you help me please

[Flag_Hippo]

Is this a new or existing install of PokerTracker 4? Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\10\data\ although you may have a different PostgreSQL version (e.g. 9.6, 12) installed. Once it's deleted, reboot and try starting PokerTracker 4 again. If that does not help then click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? What is its 'Status' and 'Startup Type'? If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.