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Custom Stats not showing in new DB

PostPosted: Tue Sep 15, 2026 3:19 pm
by RelajadoFresco
Hey, i created a new DB and the custom stats are not showing in the hud. I tried rebuilding the custom cashe for every DB and it works until i close and open the client. Werid stuff

Re: Custom Stats not showing in new DB

PostPosted: Wed Sep 16, 2026 6:11 am
by Flag_Hippo
Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described with the HUD and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket.