Problems close the Software

[rafabarcala]

After this latest update, whenever I try to close the PT4, he gets caught and takes too long to close, sometimes I had to go and ask the system to End Task, simply because it was locked.
And sometimes after closing the software, when I try to reopen it says the software is already being used, I have to go in terefas manager and end task because the program is still there as if it were open.

tks,


rafabarcalaa

[kraada]

Please reproduce this problem and, before restarting PT4 send us your PokerTracker4.log file to us via our support system. You can find this file by clicking File --> Show User Data Folder in the main PT4 window (before you try to close it, obviously). The file we need is the text file called PokerTracker4 that is in the window that appears.