Importing from pt3 issue fixed?

[springplank]

Hey, i just saw there's a new beta available,... i didnt see the fix that was told about teh problem i had with importing from pt3 database,... so i wondered if it is been fixed or not, so i could try and re-import my database from pt3.

As reminder, the problem was that rebuys didnt import well, so that the total stats are way of in sng, mtt results. So the rebuys didnt count what made for wayyy more profit on the graphic line then actually made.

tx

[kraada]

I believe that issue is fixed in our latest beta version - please try again and let me know if you still have problems.

[springplank]

Hey, after reimporting all theres still a significant difference between the 2.

Ill upload a pic so you can see.

Hopes this can help for fixing it, tx.

[WhiteRider]

Do you have a support ticket open about this issue?
If so, please reply to it with this information.

[springplank]

Well no, last time pt3 support just told me to wait for the next release, so thats what i did ,-0))

[kraada]

Then please open a support ticket and include the imported files and we'll investigate further for you.

[solarpower]

I have tried many things to get my database to pt4.
looked in forums and tried to look at all suboption screens.
finally tried backup database and proceed
and it says pt4 does not support pt3 archives.
How it is possible to import?

[kraada]

How large is the PT3 backup? Would you be willing to send it to us so that we can test this issue ourselves from our end? That would be extremely helpful in getting this fixed permanently for you.

[solarpower]

10 gigabytes

[kraada]

Have you tried using the Conversion Utility via Tools --> Setup Assistant? If so, what error(s) are you having when you try to use it? Do you still have the original hand histories?