PT4 showing $0+0 buy in instead of actual buy in amount

[christeaux1]

Hey there, I've had PT4 for a few months now and have noticed that many many of my tourney buy ins are imported as $0+0 instead of the actual dollar amount, which obviously isnt helping me figure out how much I've actually won or lost. I have also noticed that a lot of my prizes aren't recorded either. All my hand histories seem to be correct, its just that there is no buy ins or prizes won for a ton of tournaments. Just hoping someone can lead me in the right direction! Thanks

[Flag_Hippo]

What site(s) are these tournaments on? The information provided in hand histories varies by site and if the results/winnings are not detailed in the poker sites hand history files and/or tournament summaries then PokerTracker 4 cannot import them. For any tournaments with incorrect data you can update the information manually using the Tournament Results window. To open the Tournament Results window either right-click the selected tournament(s) and choose Edit Tournament or click the Edit Tournament Results button in the sidebar when viewing the Results page.

Guide: Updating Tournament Information Manually

If all these tournaments you are referring to are on PokerStars then please make sure you are saving and importing PokerStars tournament summaries as well as the hand histories. We recommend that you have Tournament Summaries set to save in PokerStars (Settings -> Playing History -> Tournament Summaries) and set to import into PT4 (in Configure -> Sites & Import Options -> PokerStars).

Guide: PokerStars Tournament Summaries

[christeaux1]

Thank you for the response. I will go do it manually if need be. The tournaments are on Winning Poker Network. Most of them seem to import the buy-in and cash correctly, but some do not.

[Flag_Hippo]

Unfortunately WPN do not provide tournament summary information, and until they do there are no results for PokerTracker 4 to import. For single table tournaments we can usually infer the prizes from the tournament structure and buy-ins, but that isn't possible for multi table tournaments.

[swivet]

PT properly reports the Prizepool AND number of players from WPN tourneys.
The PT devels need to do SIMPLE DIVISION and post the buyin amount.

This really is not difficult to fix.

[fingaz]

PT properly reports the Prizepool AND number of players from WPN tourneys.
The PT devels need to do SIMPLE DIVISION and post the buyin amount.

This really is not difficult to fix.

Ya, unfortunately this is how Sharkscope appears to do it and because of that, my results are wildly off. It averages the buyins per person instead of accurately recording how many buyins you made as an individual. I rarely rebuy. Not to mention if it's a guaranteed tournament that doesn't meet the guarantee, then it'll also increase the average buyin when averaging it out doing it this way. I agree that it's annoying having to do it manually, but at least it's accurate.